Privacy policy

Privacy Policy

Last Updated: June 29, 2026

Welcome to Happy Pocket ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

  • Order history

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Process payments

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails and marketing communications (only where permitted or with your consent)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep your shopping cart active

  • Analyze website traffic

  • Improve website performance

  • Deliver personalized content and advertising

You can manage or disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and logistics providers

  • Marketing and email service providers

  • Analytics providers

  • Fraud prevention services

  • Legal authorities where required by law

These third parties only receive the information necessary to perform their services.

5. Payment Security

Payments are processed through secure third-party payment providers. We do not store your complete credit or debit card information on our servers.

6. Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about:

  • New products

  • Special offers

  • Discounts

  • Promotions

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your data

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be processed or stored in countries outside your country of residence. Where required, appropriate safeguards are implemented to protect your data.

11. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Shopify

Our store is hosted on Shopify Inc. Shopify provides the online ecommerce platform that allows us to sell our products and services. Your data is stored through Shopify's secure data storage, databases, and applications protected by industry-standard security measures.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting the updated version on this page. We encourage you to review this page periodically.

14. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Happy Pocket

Email - scaleshop@proton.me